Privacy Policy

At Parshva Jewels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you place an order or contact us through our website, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information required to process your order
  • Information you provide through our contact form or WhatsApp communication

We do not store your complete debit/credit card, UPI, or banking credentials on our website. Online payments are processed through our authorised third-party payment gateway.

2. How We Use Your Information

We may use the information collected to:

  • Process and deliver your orders
  • Confirm and provide updates about your order
  • Process online payments
  • Respond to your questions and customer support requests
  • Communicate with you regarding your orders or enquiries
  • Improve our website, products, and customer experience
  • Prevent fraudulent or unauthorised transactions
  • Comply with applicable legal and regulatory requirements

3. Online Payments

All payments made through our website are processed through a secure third-party payment gateway. Parshva Jewels does not directly store your complete card details, UPI PIN, banking passwords, or other sensitive payment credentials.

Payment information is handled by the respective payment service provider according to its own privacy and security policies.

4. Sharing of Information

We may share necessary information with trusted third-party service providers only when required to provide our services, including:

  • Payment gateway providers
  • Shipping and delivery partners
  • Website and technology service providers
  • Customer support or communication service providers
  • Government authorities or law-enforcement agencies where legally required

We do not sell or rent your personal information to third parties.

5. WhatsApp and Customer Communication

If you contact us through WhatsApp, phone, email, or our website contact form, we may use the information you provide to respond to your enquiry, assist with your order, or provide customer support.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of your personal information.

To make a privacy-related request, you can contact us using the contact details provided below.

10. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other services.

We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

11. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making purchases.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable laws.

Any updated version will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Parshva Jewels
Email: sales@parshvajewel.com
Phone: 8369296836